Clearskys.net Blog

Moving to Skype 100%

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We’ve been using Skype internally for a while now. It has certainly paid for itself many times over (more so because it is free), by keeping such a wide geographically spread team in contact and pointing in the same direction.

So it has been decided from upon high, that we are going to transfer all of our call traffic to Skype.

What does this mean to us?

Well, for one it gives us a free call centre type of operation. When we get a call, it now rings on all of our phones and computers, and the person least busy or more able to handle the call can pick it up.

Secondly, and quite high up on the list, it gives us the ability to block nusiance and cold callers from bothering us. We have also decided to send all “unknown” or “withheld” numbers direct to voice-mail (answering machine in old-speak). Why? Well, in the past year we have had zero calls from withheld numbers that weren’t sales calls. Of the couple of unknown number calls that we received, the non-sales calls that we didn’t pick up generally left a message for us to ring back.

So, if you call us and you can’t get through - leave a message. If you don’t then we can’t call you back if your number is withheld or unknown (doh).

I will be adding little Skype buttons on our site soon, but in the meantime we can be contacted at the following:

For a voice chat:

To text chat with us click here
To add us to your Skype contacts click here

technorati tags:skype, clearskys